SRV365 Online Tracking and Reporting System
All your technical operations on one platform
Track technical requests, maintenance processes, equipment inventories and operational reports centrally through the SRV365 web and mobile apps.
ABOUT THE SERVICE
Transparent, measurable and effective management of your technical processes.
SRV365 digitally records all your facilities’ technical requests and maintenance processes, allowing you to track them from start to finish.
Your facility managers can easily submit requests through the platform and track interventions and completed work in real time. Maintenance records, equipment inventories, field photos and operational data are collected in one accessible system.
Reports available from SRV365 in 11 different breakdowns and downloadable in Excel format help you analyse operational performance and base decisions on concrete data.
SERVICE AREAS
Our services.
Request tracking
Your facility managers can submit and track all requests through SRV365.
Budget control and reporting
We coordinate with technical management teams to support budget control and provide data in 11 report breakdowns downloadable in XLS format.
Inventory records
All systems and equipment subject to scheduled maintenance are labelled and recorded in SRV365 by facility.
Form data
Data from scheduled maintenance and additional work forms can be viewed in the system for two years and is stored in our SRV365 infrastructure for five years.
Maintenance photos
Maintenance photos can be viewed and downloaded through the system.
Quarterly statistics
At the end of each quarter, access key statistics through the web and mobile apps, including response speed, the four highest-spending facilities and the distribution of fault requests.
MOBILE
Download the app now.
Keep your requests, maintenance records and reports at your fingertips.
Scan with your phone
How we work
1
Field operations
Our technician supervisors across six operations centers and their approved partners provide consistent service across Türkiye, 24/7.
2
Needs and priorities
We consider clients’ needs and operational priorities to deliver systematic, sustainable solutions that support business continuity and customer satisfaction.
3
Single-point coordination
We integrate with our clients’ operations as a solution partner and coordinate technical processes from a single point, saving time and resources.
4
Analysis and reporting
We analyze and assess processes using meaningful reports and data, offering solutions that add value and support improvement.
OUR REFERENCES
Brands we work with.
Anadolu Hayat Emeklilik
Technical Services
Aydınlı Group
Facility Management
Azelis
Facility Management
SERVICE INFORMATION
Frequently Asked Questions
Your facility managers can submit and track all requests through SRV365. · We coordinate with technical management teams to support budget control and provide data in 11 report breakdowns downloadable in XLS format. · All systems and equipment subject to scheduled maintenance are labelled and recorded in SRV365 by facility. · Data from scheduled maintenance and additional work forms can be viewed in the system for two years and is stored in our SRV365 infrastructure for five years. · Maintenance photos can be viewed and downloaded through the system. · At the end of each quarter, access key statistics through the web and mobile apps, including response speed, the four highest-spending facilities and the distribution of fault requests.
Our technician supervisors across six operations centers and their approved partners provide consistent service across Türkiye, 24/7.
We consider our clients’ needs and priorities to deliver effective, systematic solutions focused on operational continuity and customer satisfaction.
We integrate with our clients’ operations as a solution partner and coordinate technical processes from a single point, saving time and resources.
We analyze and assess processes using meaningful reports and data, offering solutions that add value and support improvement.
Contact our team via the contact page to discuss your business needs.
Let’s plan for your business needs together.
Contact our team to learn more about our technical services.