This Cookie (Policy) Notice has been prepared by Servis 365 Tesis Yönetimi A.Ş. as data controller under Article 10 of the Personal Data Protection Law No. 6698 (the Law) and the Communiqué on Procedures and Principles for Fulfilment of the Obligation to Inform.
The purpose of this Cookie Notice is to inform you about the types and purposes of cookies used on our website (www.servis365.com.tr), the legal basis and your rights concerning processing of personal data collected automatically when cookies are placed on your device. Cookies are used to develop and personalise products and services in accordance with users’ preferences, facilitate access to services, and fulfil contractual and legal obligations. Advertising cookies and information sharing with third parties are also used to connect users with a wider range of service providers.
Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work or work more efficiently and to provide information to site owners. Cookies are standard practice on most websites today.
What types of cookies are there?
Types of cookies by owner or party placing them (cookies by source):
The website, mobile application and mobile site of the electronic commerce platform operated by www.servis365.com.tr use cookies created by www.servis365.com.tr (first-party cookies) and third-party cookies, according to the party placing them.
First-party cookies are placed directly by the website visited by the user, namely the address shown in the browser’s address bar. Third-party cookies are placed by a different domain belonging to a third party with which we cooperate (such as Google or Facebook), rather than the address visited.
Types of cookies by duration of use (retention period): the website and mobile site of the electronic commerce platforms operated by www.servis365.com.tr use session and persistent cookies. Session cookies maintain continuity of the session and are deleted when the user closes the browser. Persistent cookies are not deleted when the browser closes; they expire automatically on a specified date or after a specified period. A persistent cookie remains on your computer unless you clear it from your device.
By purpose, cookies include essential and non-essential performance and targeting/advertising/marketing cookies.
Information on the types of cookies in which relevant personal data obtained by Servis 365 Tesis Yönetimi A.Ş. from online and offline sources is used, their purposes and legal bases appears below.
Essential cookies: These cookies are important to website functionality; disabling them causes some site features not to work. They are generally set in response to actions such as filling in forms, setting preferences or logging in. They let you navigate the site and use features responding to service requests, such as setting privacy preferences, logging in and completing forms. They enable functions such as improving security, saving searches and logging in, and are not used for marketing. Personal data processing through essential cookies relies on the condition under Article 5(2)(f) of Law No. 6698 that processing is necessary for the data controller’s legitimate interests, provided that it does not harm the data subject’s fundamental rights and freedoms.
Non-essential cookies:
Performance cookies: These cookies allow analytics to be collected to improve website performance and functionality. They are used to improve how the website works. They do not collect information identifying the visitor. They contain information about how visitors use the website, such as whether they receive error messages on web pages. These analytics include measures of page popularity, common navigation functions and how frequently a feature is used. Data is generally collected for analysis. In some cases, content-related information is collected to understand which content attracts the most interest. Processing personal data through performance cookies relies on your explicit consent under Article 5(1) of Law No. 6698.
Functionality cookies (functional cookies): These cookies allow the website to remember your choices and provide enhanced, more personalised features. They can also remember changes you can make to text size, fonts and other parts of web pages. They allow the website to remember visitors’ preferences, such as language or font size. Not permitting these cookies may prevent a personalised feature from being used and stop the site remembering your preferences. They provide enhanced web features. Information they collect may be kept confidential and they cannot track browsing on other websites. If you do not allow them, some or all of these functions may not work properly. Processing personal data through performance cookies relies on your explicit consent under Article 5(1) of Law No. 6698.
Targeting and advertising cookies: These cookies are used to build your profile and show advertisements relevant to your interests. They also help measure the effectiveness of advertising campaigns and limit the number of times an advertisement is shown. Advertising cookies deliver content and advertisements suited to users’ interests (targeted advertising/promotion or behavioural advertising). They are usually placed on advertising networks, such as social media sites, with the website owner’s permission. Information about your visit is shared with advertisers and other organisations. These cookies collect information about users’ interests and are used to serve targeted advertisements to users logged into the service. Processing personal data through advertising cookies relies on your explicit consent under Article 5(1) of Law No. 6698.
The data automatically collected when essential and non-essential cookies are placed on your device is listed below.
Essential cookie information: identifying information, device and browser information, IP address, operating system information and completed form information (email address, mobile telephone number, name and surname).
Non-essential cookie information: geographic location, pages visited, online behaviour, shopping and purchasing behaviour, clicks and scrolling, browsing session records, geographic location, session duration and demographic information.
For non-essential cookies used on www.servis365.com.tr and/or its mobile application, consent for their operation is obtained through the user’s voluntary affirmative action when entering the website/mobile application, and users can change that consent at any time.
This functionality is in the cookie settings section on the home page of the website and/or mobile application.
Through this section users can see the types and owners of cookies used on the website and/or mobile application, their purpose, nature and duration, and set preferences for all non-essential cookies using the “ACTIVE” or “INACTIVE” option. They may also change their preferences at any time through this section.
How does www.servis365.com.tr use third-party cookies for advertising and retargeting?
www.servis365.com.tr uses online customer information obtained through digital device identifiers and methods such as SDKs, and customer information obtained offline, to provide various benefits through personalised advertising and to deliver advertising, promotion, sales, marketing, event management, promotions, campaign notifications, data enrichment, cross-device targeting and search-engine advertising tailored to you. It also uses data management platforms, social media platforms and similar digital advertising platforms and technologies. To manage these platforms it cooperates with various domestic and foreign companies under certain contracts and receives operational support from various companies. This data is integrated into digital advertising platforms using various algorithms and internationally recognised encryption methods and stored securely. Processing personal data through advertising cookies relies on your explicit consent under Article 5(1) of Law No. 6698.
A Cookie Management Platform (CMP) application is used to manage cookies on the website. It is used to manage and display cookies collected from you and, with your consent, is hosted by service providers abroad.
With regard to personal data processed through these cookies, you may submit requests concerning your rights under Article 11 of Law No. 6698 to our company in accordance with the Communiqué on Procedures and Principles for Application to the Data Controller. Detailed information on your KVKK rights and how to exercise them is available on our website in the Member Customer and Non-Member Customer notices.
Cookie settings
Website management is a highly dynamic and changing process. Information and retention periods for cookies present or potentially present on www.servis365.com.tr are shown in the table below. You can manage your preferences in the “Cookie Settings” section.
Most browsers let you view, manage, delete and block website cookies. If you clear all cookies, you will lose all preferences you have set, including the preference not to retain cookies, because that feature needs a designated cookie on your device to work.
For more information, including updates on a third party’s privacy practices for any of the cookies below, please consult the third party’s website or privacy notice.
Cookie service providers and retention periods
| Cookie key | Cookie type | Duration | Purpose |
|---|---|---|---|
| VISITOR_INFO1_LIVE | First-party | 30 minutes | May enable personalised YouTube recommendations based on past views and searches. The “NID” cookie also enables personalised autocomplete in Search as you type search terms. |
| CONSENT | First-party | 30 minutes | This cookie is placed by YouTube to track user preferences for YouTube videos embedded in websites; it may also determine whether the visitor uses the new or old YouTube interface. |
| VISITOR_PRIVACY_METADATA | First-party | 1 year 1 month | This cookie name is associated with YouTube. |
| YSC | First-party | 1 year 1 month | “YSC” is used by YouTube to remember user input and associate user actions. This cookie remains for as long as the user keeps the browser open. |
Cookie settings in web browsers
You can manage your preferences in the “Cookie Settings” section.
Cookie settings in browser settings: You can change your cookie preferences at any time by clicking the icon on our website. Set the buttons in the cookie management panel on or off according to your preferences and click “Save settings”. Refresh the page to activate your settings. You can also exercise partial control through browser settings.
Information on managing cookies in commonly used browsers is available through the links below:
Google Chrome
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=tr (In Chrome, click the three dots at the top right, open Settings, then configure your cookie settings under Privacy and Security.)
Mozilla Firefox
https://support.mozilla.org/tr/kb/masaustufirefox-surumunde-gelismis-izlenme-koruma
Safari
https://support.apple.com/tr-tr/guide/safari/sfri11471/mac